REFUND POLICY – gpstraders

Effective Date: September 17, 2026

At GPSTRADERS, we want our customers to have a smooth and satisfactory shopping experience. If you receive a damaged, defective, incorrect, or otherwise eligible product, you may request a return or refund in accordance with the terms below.

1. Company Information

Company/Brand Name: GPSTRADERS
Email: gpstrader1515@gmail.com
Phone: 99110 80909
Address: A 1, 90, Pushpa Bhawan, Phase 1, Madangir, South Delhi, Delhi, India

2. Return Eligibility

You may request a return if:

You received a damaged product.
You received a defective product.
You received a product different from the one ordered.
The product is missing essential parts or accessories.
The product does not match the description or specifications provided on our website.
The product otherwise qualifies for a return under the applicable product-specific return terms.

Products must generally be returned in their original condition, with original packaging, accessories, manuals, tags, and other items supplied with the order.

3. Return Request Period

Customers should contact GPSTRADERS within 7 days of receiving the product to request a return for an eligible issue.

For damaged or incorrect products, please contact us as soon as possible after delivery and provide photographs or videos showing the issue.

Note: Certain products may have different return conditions due to their nature. The applicable product page or order information may contain additional requirements.

4. Products That May Not Be Eligible for Return

Returns may not be accepted where:

The product has been used, damaged, altered, or modified by the customer.
The product is returned without its original packaging or included accessories where these are required.
The product shows signs of misuse or accidental damage.
The return request is made outside the applicable return period.
The product is specifically identified as non-returnable on the product page.
The product has been damaged because of improper installation, handling, or use.

This does not limit any rights available to consumers under applicable law.

5. Damaged or Incorrect Products

If your order arrives damaged or you receive an incorrect product, please contact GPSTRADERS with:

Order number
Customer name
Contact number
Description of the issue
Clear photographs of the product
Photographs of the packaging, where applicable
Video evidence, where reasonably required

Our team will review the request and provide instructions regarding the return, replacement, or refund.

6. Refunds

Once a returned product has been received and inspected, GPSTRADERS will determine whether the product qualifies for a refund.

If approved, the refund will generally be processed using the original payment method or another appropriate method, depending on the payment method used for the order.

The time required for the refund to appear in your account may depend on the payment gateway, bank, or financial institution.

7. Replacement

Where appropriate and subject to product availability, GPSTRADERS may offer a replacement instead of a refund.

If the replacement product is unavailable, an eligible refund may be provided.

8. Return Shipping

For products returned because they were damaged, defective, incorrect, or not as described, GPSTRADERS may arrange or reimburse eligible return shipping in accordance with the circumstances of the case.

For other types of returns, return shipping charges may be the customer’s responsibility where permitted by the applicable return terms.

9. Cancellation of Orders

If you wish to cancel an order, please contact GPSTRADERS as soon as possible.

Cancellation requests made before the order is processed or shipped may be accepted where possible.

Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return process.

10. Refund for Non-Delivery or Material Order Issues

If an order cannot be delivered, or if the product supplied materially differs from what was advertised or agreed, GPSTRADERS will address the matter in accordance with applicable law and the circumstances of the order. Indian e-commerce rules include protections concerning goods that do not conform to advertised/agreed specifications and certain delivery-related situations.

11. How to Request a Return or Refund

To request a return or refund, contact us using the details below:

GPSTRADERS
Email: gpstrader1515@gmail.com
Phone: 99110 80909
Address: A 1, 90, Pushpa Bhawan, Phase 1, Madangir, South Delhi, Delhi, India

Please include your order number and a clear explanation of the reason for your request.

12. Inspection of Returned Products

Returned products may be inspected before a refund or replacement is approved.

The inspection is intended to confirm the reported issue and verify that the product meets the applicable return conditions.

13. Policy Changes

GPSTRADERS may update this Refund & Return Policy from time to time. Any changes will be published on this page with an updated effective date.

14. Contact Us

For any questions regarding returns, refunds, replacements, or cancellations, please contact:

GPSTRADERS
Phone: 99110 80909
Email: gpstrader1515@gmail.com
Address: A 1, 90, Pushpa Bhawan, Phase 1, Madangir, South Delhi, Delhi, India