Claim Your Warranty

At GPSTRADERS, we value our customers and are committed to providing reliable products and customer support. If your purchased product is covered by a manufacturer or GPSTRADERS warranty, you can contact us to submit a warranty claim.

How to Claim Your Warranty

To submit a warranty claim, please contact GPSTRADERS using the details below.

Please provide:

• Your full name

• Order number

• Phone number

• Email address

• Product name

• Date of purchase

• Description of the issue

• Clear photographs of the product

• Video showing the issue, where applicable

• Proof of purchase, if requested

Providing complete information helps us review your claim more efficiently.

Warranty Eligibility

Warranty coverage depends on the product and the warranty terms applicable to that particular item.

A warranty claim may be considered when:

• The product has a manufacturing defect.

• The product stops functioning due to a covered manufacturing issue.

• The product is covered by a manufacturer’s warranty.

• The issue occurs within the applicable warranty period.

Warranty coverage does not automatically apply to every product sold by GPSTRADERS. Please check the individual product listing, product documentation, packaging, or applicable warranty terms for specific coverage.

Warranty Exclusions

Warranty coverage may not apply to damage or problems caused by:

• Accidental damage

• Misuse or improper use

• Negligence

• Unauthorized modification or repair

• Incorrect installation

• Normal wear and tear

• Physical damage

• Water or liquid damage where the product is not designed to withstand it

• Damage caused by unsuitable accessories or equipment

• Failure to follow the manufacturer’s instructions

The applicable warranty terms for the specific product will determine whether a claim is eligible.

Warranty Claim Process

Once you submit your warranty request, the GPSTRADERS support team may review the information and supporting documents provided.

Depending on the product and circumstances, we may:

1. Request additional information or photographs/videos.

2. Troubleshoot the product with you.

3. Ask you to return the product for inspection.

4. Coordinate with the manufacturer or authorized service provider.

5. Repair or replace the product where applicable.

6. Provide another appropriate resolution in accordance with the applicable warranty terms.

A warranty claim is subject to inspection and verification.

Product Inspection

In some cases, the product may need to be inspected before a warranty claim can be approved.

If the inspection determines that the issue is not covered under the applicable warranty, the warranty claim may be declined.

Where applicable, additional information regarding return shipping, inspection, repair, or replacement will be communicated to the customer.

Warranty Period

The warranty period varies depending on the product and its manufacturer or applicable warranty terms.

Please refer to the product page, invoice, packaging, warranty card, or product documentation for the applicable warranty period.

Warranty Replacement

If a product is determined to have a covered defect and replacement is approved, GPSTRADERS may provide a replacement product subject to availability and the applicable warranty terms.

If the same product is unavailable, an alternative resolution may be offered where applicable.

Important Information

Submitting a warranty claim does not guarantee approval.

All warranty claims are reviewed according to the applicable product warranty terms. GPSTRADERS reserves the right to request reasonable evidence to verify the issue.